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Return Policy
We are committed to service excellence in
everything that we do. As your satisfaction is extremely important to us, we
will do everything in our power to promptly address your needs. Please review
the information below and contact yumakn customer support if you have any
questions or concerns.
Yumakn products - 30 day money back guarantee:
This warranty applies only to retail orders
placed on this website (if you purchased your kit from a physical retailer,
please see your retailer for guarantee claims). We are so confident that you
will be satisfied with your yumakn product, that we offer a 100% money
back guarantee on all of our products. If you are unsatisfied with your product
for any reason, we will refund your original purchase price in full?No
questions asked! Please note that this offer excludes all shipping costs.
To process a return:
1.
Login to your yumakn .com
account, using the username and password emailed to you when you placed your
order.
2.
Click on the "completed
orders" link. You will see a list of orders you have placed on this
website.
3.
To the right of an order you will
see the return items button. Click it!
4.
Complete the return request form
and click submit.
5.
You will receive an email
confirmation that contains your return id. This id number must be clearly
displayed on the outside of your return package in order to process your
refund.
Please note: our 100%
30-day money back guarantee applies only to yumakn products in their
original packaging. Misused, damaged, or broken products will not be refunded.
All returned merchandise must be received within 30 days of the original
purchase date. Unless products were shipped to you in error, yumakn does
not cover shipping or any other costs incurred during the returns process.
Shipping costs paid at the time of purchase are not eligible for a refund.
Please contact yumakn customer service if you need additional assistance.
The yumakn return policy
allows you to return your order which was purchased from our website within 30
days. Because we are the best in the industry, we stand behind our products.
For yumakn electric purchased from a physical retailer, please contact
them for their return policy.
